Delivery & Returns

We offer a FREE standard delivery to any UK mainland address on order over £60. Any orders below £60 will be subject to the following delivery cost:

Hermes (Tracked, 2-3 days service) – £3.99

Hermes Next Day (Tracked, 1-2 days service) – 12pm cut off period – £5.99

UPS Next Day (Mon-Fri), Tracked – £7.99

UPS Next Day 1PM (Mon-Fri), Tracked – £19.99

Free delivery (Hermes, Tracked 2 – 3 days service) over £60

 

Northern Ireland – BT post codes only

Hermes (Tracked, 2-4 days service) – £3.99

Free delivery (Hermes Tracked, 2 – 4 days service) over £60

Premium Post Codes

Hermes (Tracked, 2–4 days services) – £3.99

Free delivery (Hermes Tracked, 2–4 days service) over £60

No next day delivery available!

AB37 AB38 AB44 AB45 AB53 AB56 CA18 CA27 HS1 HS9
IV14 IV28 IV30 IV32 IV36 IV40 IV56 IV7 IV9 IV12
KA27 KA28 KW LA15 LA23 PA20 PA21 PA38 PA41 PA42
PA49 PA60 PA61 PA78 PA80 PA88 PH17 PH26 PH30 PH44
PH49 PH50 TR21 TR25 ZE          

Isle of Man

Hermes (Tracked, 2–4 days service) – £5.99

Ireland

Hermes & An Post (Tracked, 3–6 days service) – £8.49

UPS (Tracked, 2-3 days service) – £14.99

UPS (Tracked, 1-3 days service) – £19.99

 

Orders placed by 3pm will be dispatched the same working day (Monday to Friday), orders placed after 3pm on Friday and over the weekend as well as Bank Holiday will be dispatched on the following working day.

Orders are either send by Royal Mail, Hermes, UPS or An Post (Ireland Only). We have full rights to charge delivery company without prior notice.

FAQ

The content of the package does not match the order. What do I do now?

Firstly, we’re sorry! Not to worry, please contact us by emailing hello@gottabehealth.co.uk. Don’t forget to include the order number as well as what is the missing item.

There was a damaged item in my order. What should I do next?

Oups! We’re sorry please take pictures of the package from the outside. Then take photos of the destroyed product and send them to hello@gottabehealth.co.uk. We will then arrange the return process. If the parcel arrives damaged please ask the driver to report it damaged.

I would like to return an item – how do I go about it?

Firstly, we’re sorry to hear that you’ve changed your mind. We can offer a full refund on any unopened and undamaged items within 14 days of your receiving the goods. Simply drop us an email to hello@gottabehealth.co.uk and we will send you instructions as to how to return the items. Please note, we will only issue refund the sum you have paid for the product, exclusive of any postage fees.

How to I track my Order

You can track you order by using our order tracker on our home page or via the link.